Last updated: 2025-04-29

Fraud Prevention

Prevent scams: pause before you trade

Crypto transfers are usually difficult to reverse. If someone asks you to buy immediately, send to a specified address, or keep it secret from family or staff, pause and verify first.

Case 1: Investment mentor scam

Scenario: A stranger contacts you on social media, shows profit screenshots, and asks you to buy crypto then send it to a specified wallet or platform.

Risk: The platform may block withdrawals, or the scammer may ask for more money as an unlock fee, deposit, or tax.

What to do: Do not send funds to unknown addresses. Save screenshots, wallet addresses, and ask police or trusted staff before proceeding.

Case 2: Fake law enforcement, customs, or tax claim

Scenario: Someone says you are involved in a case, your parcel is detained, or you must pay crypto tax immediately.

Risk: Hong Kong public bodies generally do not ask people to pay fines, deposits, or taxes in cryptocurrency.

What to do: Stop the conversation and verify through official channels. If you suspect deception in Hong Kong, call 18222.

Case 3: Romance or friend investment request

Scenario: Someone you met online builds trust, recommends a “guaranteed” investment, or asks you to help top up a platform.

Risk: They may allow small withdrawals first, then encourage a larger deposit before disappearing or blocking withdrawals.

What to do: Do not trade under relationship pressure. Guaranteed returns and urgent payment requests are red flags.

Case 4: Fake wallet or support link

Scenario: Someone sends a wallet app, support site, or airdrop link and asks for your seed phrase, private key, or wallet approval.

Risk: Entering a seed phrase or approving a malicious contract can move your assets away immediately.

What to do: Download only from official App Store or Google Play. Never share seed phrases or private keys with anyone.

Red flags to watch for
⚠️ A stranger offers investment tips
⚠️ Guaranteed principal or high return
⚠️ Request to send funds to an unknown wallet
⚠️ Urgent payment or secrecy pressure
⚠️ Unlock fee, tax, or deposit request
⚠️ Seed phrase, private key, or remote-control request
If you suspect a scam
  1. Stop transferring money or buying crypto. Do not pay any further unlock fee, tax, or deposit.
  2. Keep chat records, wallet addresses, transaction hashes, phone numbers, website links, and receipts.
  3. Contact your bank, exchange, or wallet provider as soon as possible to ask whether related activity can be frozen or flagged.
  4. In Hong Kong, call 18222 for the Anti-Deception Coordination Centre (ADCC). For emergencies, contact police.
  5. If you are about to trade at Funshell but are unsure about the purpose, tell our store staff first so we can remind you of common risks.
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