Finding the Mong Kok branch
Check the Mong Kok branch page and map for the current address, opening hours and contact details before leaving.
- Leave Mong Kok MTR Station through Exit E2 and head to President Commercial Building, 608 Nathan Road.
- Take the lift to the second floor.
- Find Shop 222 beside the lift and confirm the Funshell name before starting a transaction.
The walk from the exit is about two minutes, depending on your starting point and pace. The branch can fit a visit around Nathan Road, Nelson Street or nearby Langham Place.
Explain your transaction before visiting
- State whether you intend to buy or sell, the asset, estimated quantity and network.
- Confirm available trading methods and cash arrangements for assets such as BTC and ETH. Funshell only buys USDT from customers for HKD cash; it does not sell USDT.
- The spot-rate page is a reference. Confirm the final price, fees and cash payable or receivable before settlement.
- Information requirements depend on payment method, circumstances and risk assessment. Read the AML / KYC explainer.
Wallet and transaction safety
Prepare a receiving address you control and check the asset, network and full address. Keep your private key, recovery phrase, PIN and password yourself. Never give them to staff or third parties. Read the first-time BTC walkthrough and cold-wallet guide before visiting.
Booking the Mong Kok branch
For a larger trade, a particular hardware-wallet model or a time-sensitive visit, book ahead or contact official staff. Specify Mong Kok and confirm the available service, information requirements and visit time. Booking does not lock a quote or guarantee a transaction.
